1. Booking, Check-in and Check-out

The booking of the holiday apartment becomes binding upon written booking confirmation by the landlady and timely receipt of the deposit.

Check-in: from 4:00 p.m.

Check-out: by 11:00 a.m. at the latest

Different arrival and departure times may be agreed upon by prior arrangement. If the tenant does not arrive by 10:00 p.m. on the day of arrival and has not informed the landlady of a later arrival, the landlady may withdraw from the contract after 48 hours and rent the accommodation to another party. No (partial) refund will be granted in the event of early departure.

2. Special Requests and Additional Agreements

Special requests and additional agreements are only valid if confirmed in writing by the landlady. Pets and events are not permitted. Smoking is prohibited throughout the entire building; it is only permitted in designated outdoor areas.

3. Prices and Payment

The total rental price is stated in the booking confirmation.

Deposit: 20% of the rental price within 7 days of receipt of the booking documents Remaining balance: payable no later than 7 days before arrival

If payment is not made on time, the landlady may withdraw from the contract after one reminder and a reasonable grace period and rent the property to another party.

Utility costs for water, electricity, heating, internet, waste disposal, and parking space are included in the rental price.

4. Cancellation

The tenant may withdraw from the contract at any time prior to arrival.

Cancellation must be declared in writing (email or letter). In the event of cancellation, the following flat-rate compensation applies:

• up to 7 days before arrival: free of charge
• 6 to 3 days before arrival: 50% of the total price
• from 2 days before arrival or in case of no-show: 100% of the total price

The tenant retains the right to prove that no damage or significantly lower damage was incurred by the landlady. A substitute person may be named to take over the existing contract, subject to the landlady’s consent.

(Note: Travel cancellation insurance is recommended.)

5. Obligations of the Tenant

The tenant undertakes to treat the holiday apartment and its furnishings with care. Any damage, defects, or losses must be reported to the landlady immediately so that remedial action can be taken. The tenant is liable for damages caused culpably by the tenant or accompanying persons in accordance with statutory provisions.

6. Liability of the Landlady

The landlady is only liable for damages caused by intent or gross negligence. In cases of slight negligence, liability exists only in the event of breach of essential contractual obligations (“cardinal obligations”) and is limited to foreseeable, typical contractual damage. Liability for force majeure (e.g. power outages, severe weather, official orders) as well as for loss or damage to the tenant’s property is excluded. The use of provided play or sports equipment is at the tenant’s own risk.

7. Data Protection

Personal data collected in the course of the booking (e.g. name, address, contact details) will be processed exclusively for the performance of the rental agreement in accordance with Art. 6(1)(b) GDPR. Data will not be passed on to third parties and will be deleted after the expiry of statutory retention periods. Further information can be obtained from the landlady upon request.

8. Final Provisions

Photos and descriptions of the accommodation serve as a realistic representation. Minor deviations (e.g. changes in furnishings) are possible and do not constitute a defect. Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. The statutory provision shall apply in place of the invalid clause. German law applies. For legal action against the tenant, the statutory place of jurisdiction applies.